Privacy Policy
Privacy Policy for Pavilion Of Flowers
Effective Date: 06/01/2024
1. Introduction
At Pavilion Of Flowers ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pavilionofflowers.com (the "Site") or make a purchase from our flower shop in San Francisco.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information (credit card or other payment details).
- Order Information: Details about the flowers you purchase, delivery information, and any special requests or messages.
- Device and Usage Information: Information about your computer, browser, IP address, and how you interact with our Site (e.g., pages visited, links clicked).
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders: This includes arranging delivery, sending order confirmations, and providing customer support.
- Communicate with you: We may send you emails or messages about your orders, special offers, or updates from our flower shop.
- Improve our Site and services: We analyze how customers use our Site to enhance your shopping experience and offer better products and services.
- Protect our business: We may use your information to prevent fraud, unauthorized access, or other illegal activities.
4. How We Share Your Information
We may share your information with:
- Trusted third-party service providers: We use other companies to help us with payment processing, delivery, marketing, and other services. These providers are only permitted to use your information for the specific tasks they perform for us.
- Legal authorities: We may disclose your information if required by law, court order, or to protect our rights or safety.
5. Your Choices
You can:
- Opt out of marketing emails: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email.
- Access and update your information: You can request to see or correct your personal information by contacting us.
6. Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pavilion Of Flowers
274 Shotwell Street
flowerspavilion@gmail.com
To protect the privacy of and security of all our customers and recipients, we protect private purchaser information. When there is an explicit request from the sender not to disclose their name, we will not share that information. We generally disclose sender name to inquiring recipients who want to thank the sender, unless there is a request to protect that information. Please note: the sender name is only visible to the recipient on the order tag if it is entered into the message field (e.g. in a closing salutation such as “ From the Smiths” or “Love, Maria”). We will also honor any recipient’s request not to receive flowers from specific senders.